Since Wix incorporated this feature earlier, it has tailored these self-help resources better to their customers. People who use Wix have said that the representatives are so helpful that the contact method doesn’t affect the quality of their support.īoth Squarespace and Wix have plenty of on-page support. However, they do have a 24/7 callback service and many self-help resources. They don’t have a live chat, which some people might see as a disadvantage. Wix has more communication channels when it comes to customer support, including: They also have a 24/7 email support service, and they claim to respond within an hour or sooner, depending on your paid package. Squarespace has a live chat system you can use Monday-Friday from 3:00 am to 8:00 pm. They just use different channels to do so. Fortunately, both Squarespace and Wix have a reputation for helping you solve issues fast. When you have a problem with your website, you want to know that the company you choose for your web builder will help. Customer Support and Helpful Resources: Wix If you need more specialized features, Squarespace might work better for you, even if it takes longer to get going. That said, if you don’t need anything fancy, go with Wix. If your business relies heavily on images-for example, a photography business site-you may want to go with Squarespace for an attractive layout and intuitive portfolio interface.īoth builders have most of the same features, including integrations and other features that can help you improve the look and function of your site. Squarespace’s platform works better for portfolios and blogs. That said, sometimes they use third-party apps because they know that those apps can offer better-quality functions than if they tried to build them into the site builder. Squarespace uses more extensions and third-party apps to give you the tools you need, and it might take you longer to find them all to get what you need for your business site. For example, it has memberships and live chat features built in to make connecting with customers simple. It’s easy to set up, and the platform comes with tons of built-in features, so you can use everything right away, without searching for extras. Both builders have gone beyond simply creating a website and come with features that help you keep your business running with marketing and ecommerce tools. Both have all the basics you need for a solid website foundation, like form builders, website customization tools, audio players, and image galleries. Wix and Squarespace have tons of features to help you make your site unique. Once you get the hang of Squarespace, you can speed things up, but if you’re not familiar with website building, it may not be your best option to start. If you want to jump straight into your platform without any bells and whistles, Wix is the way to go. Wix also has a site history feature that lets you revert to older site versions, a feature Squarespace doesn’t offer. Squarespace has some more complicated and in-depth features to navigate, which creates a learning curve that can delay your site launch. It can make for tedious changes, whereas Squarespace’s structured editor makes the same changes for each view. With Wix, the mobile and desktop versions don’t always sync up, which means you might move something in one view, but it doesn’t carry over to the other. This limitation, though, means everything stays organized and in its designated place. Squarespace’s structured editor is based on sections within the template, so you’re more limited with where you can put things. Wix has an unstructured editor, which lets you move images, text, videos, and anything else you want to add anywhere on the page. The main difference between the two comes to how you can edit things. Neither requires coding knowledge, and both offer a lot of freedom with design. Without a platform you can easily understand, you could have a clunky website that doesn’t look the way you want or that takes forever to set up and update.īoth Squarespace and Wix are known for their user-friendly platforms. User-friendliness determines how quickly you can get your website up and running and how well you can maintain it over time.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |